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Larry Printz: To alleviate tech shortage, Audi reaches out to vets

June 10, 2013

In response to soaring vehicle sales and a shortage of qualified service technicians, Audi of America, based in Herndon, is launching the Veterans to Technicians Program. The new corporate initiative is aimed at recruiting former military technicians whose skills might be valuable in auto dealership service departments.

"In normal circumstances, there’s always a shortage," said Bradley Stertz, communications manager for Audi of America. But Stertz said the company is expecting a technician shortage once new models arrive.

That problem is exacerbated by the brand’s rising sales. Audi sold a record 139,310 vehicles in the United States last year and is looking to boost that to 200,000 by the end of the decade. As the company’s sales grow, so does the demand for service.

Audi developed the program with Calibre, an Alexandria-based company that has worked with the Department of Defense and Department of Veterans Affairs in helping with transition services.

Bernie Hyland, a retired army colonel, is the program’s manager at Calibre. He became a loyal Audi owner when faced with a three-hour daily commute.

Hyland happened to meet Reinhard Fisher, the director of strategy for Audi, at a function. As they talked, they realized that they shared a common interest. Fisher had dealers who had inquired about hiring veterans, while Hyland had just met with the VA about "finding ways to put our veteran talent pool to work."

"They’re growing at an extraordinary rate," Hyland said of Audi, "and in order to sustain that, they need to find the best talent where they can find it."

Veterans who apply must have an honorable discharge and three to five years of direct experience in a military unit’s maintenance operations. Currently serving members of the National Guard and Reserve are eligible to apply.

Applicants must pass pre-employment screening and Audi technician skill checks. If hired, veterans complete a two-week Audi product and technology training program.

Hyland admits that Audi isn’t the first company to help train and hire veterans — Wal-Mart, GE and even General Motors have done so. But it’s the first among high-end European luxury brands.

Hyland sees today’s vets, especially younger ones who have grown up with technology, as a natural fit. They’ve serviced some of the world’s most advanced electronics and weapons systems under fairly adverse conditions.

"Tackling a navigation system on a car shouldn’t be as tough as working on the advanced radar-jamming systems in the military," Hyland said.

"If we can put those kids in a shop environment and give them all the tools to help them succeed, they can do extraordinary things for the Audi brand."

Interested veterans can find out more, or apply online, at http:///www.audivets.com.

 

 

  McClatchy-Tribune Information Services