Collision & Glass is celebrating 20 years of
service in Waukesha.
— Mander Collision & Glass, an institution in
Waukesha, is an independent and family-owned facility
known for state-of-the-art auto body repair that has
served the area for nearly 20 years.
2000, Randy McPherson founded Mander Collision & Glass
at 1604 Manhattan Drive. Mander employs a staff of 30 and
his son Nathan now runs the day-to-day business.
up, my dad taught me the business,” McPherson said.
“He would buy cars and I would help him fix them up and
get them ready for sale, so I literally grew up working on
cars. At the time I was thinking I’m not going to do
this for a living but it ended up being a wonderful career
McPherson wanted to honor his father when he started the
business so he named the business after his father, Mander
has changed in the auto repair industry since McPherson
first started working on cars.
generations of the McPherson family: standing,
Nathan McPherson and Randy McPherson and seated,
Nathan's children, Emma and Ethan McPherson, and
Mander McPherson, center.
has gradually transformed it. There’s been a major move
in auto innovation including self-driving cars, accident
avoidance systems, and automatic braking.
become a high-tech industry and we need highly trained and
certified technicians and equipment to go with it,” said
McPherson. “It’s not the backyard industry it used to
be with fans in the window. We spend a huge amount of
money every year updating equipment and training.”
technology handed some challenges to Mander, it helps
convenient, quick quote system on Mandercollision.com
is available. Customers need only fill out some
information and upload a photo of the damage to get a
quote for most auto repairs.
challenge is employees. Though traditional college
enrollment rates in the United States have risen,
there’s been a decline in vocational education. The dip
created a shortage of skilled workers and tradespeople,
according to the National Center for Education Statistics.
have a lot of long-term tenured people who have been with
us almost 20 years, but there’s more people retiring
than coming into the business,” said McPherson. “We
are taking in some young people and teaching them a
with the challenges, the future looks bright for Mander.
In September 2019, the business will expand to a second
location in Brookfield.
want to organically grow as we continue to bring in good
people and expand our business to five or six locations in
the Greater Milwaukee area,” McPherson said.
love of cars and helping people has been passed down
through generations. Manders is part of the community.
generations of McPhersons, a local family business that
tries to care for families,” McPherson said.