Job Developer Ann Gabor and
owner Carol Smith in the conference room near the
office of Employment Readiness Solutions business
Tuesday afternoon in Germantown. Gabor and Smith
help individuals that are directed to them by the
state and help them find a job.
Photo by John Ehlke
GERMANTOWN — To help
people navigate through the challenging world of
obtaining a job or changing careers, Employment
Readiness Solutions opened in Germantown.
Owner Carol Smith opened Employment Readiness Solutions
in Waukesha in 2007, and in January expanded to
Germantown (W175N11163 Stonewood Drive).
“There’s a couple of different parts to what Employment
Readiness Solutions does,” Smith said. “I have a private
pay practice as a job and career transition coach. I
work with individuals who are career changers or
possible job changers.”
Smith offers a Personal Resource Guide, similar to a
“It helps a person put together their work life based on
a skill set or attribute they have, so they’re more
prepared to put together a resume or interview,” Smith
said. Smith also works with students.
“I love working with high school students and college
students,” she said. “Understanding the world of work.
How they can best present themselves to an employer, so
they can get a job that’s best for them and the
employer. This office was opened to get more of that
The plaque and Germantown Area
Chamber of Commerce plaque outside the offices of
Job Developer Ann Gabor of Employment Readiness
Solutions business Tuesday afternoon in Germantown.
Photo by John Ehlke
Smith also takes
referrals from the state’s Department of Workforce
Development to assist people with job placement.
“I opened that office because I work in Washington and
Ozaukee counties for that reason,” Smith said. “I’m not
a staffing service. The work we take to the state they
hire us specifically to place people in employment.”
Smith also contacts businesses to see if they might have
The city of West Bend’s Finance Department used
Employment Readiness Solutions services.
Carrie Winklbauer, West Bend finance administrator, said
the department started using it at the end of May to
assist in cleaning a storage vault area.
Steve Volkert, West Bend assistant city administrator,
said a representative from Employment Readiness
Solutions approached the city.
“We were able to obtain a custodian and later some
office assistants,” Volkert said. “With the custodian we
were able to receive three weeks of training paid by the
service to make sure the employee was going to work out
Winklbauer said the Finance Department’s experience with
Employment Readiness Solutions was excellent.
“We have been able to give individuals the office
experience that they were looking for,” Winklbauer said.
“The Finance Department has been able to cleanup the
vault storage area with this project as well.”
Businesses also hire her to work with people they’re
laying off and helps them get a job.
Smith said she works with all ages and all backgrounds.
The most popular service is general coaching, she said.
“Guiding that person to federal and state resources
online and private job boards they might not be aware
of,” Smith said.
Smith said she got into this field because she worked in
the workforce development system on the Waukesha County
Technical College campus for about 12 years.
“I just thought it was a time for a private alternative
to the public workforce system,” Smith said on why she
branched out. “I like creating my own curriculums and
programs. I’ve developed a lot of my own methodologies
Smith enjoys client feedback.
“The rewarding part is when we get the intended results,
so when I get the results people hire me for that’s
fantastic,” Smith said.
Smith said she would encourage residents to consider
Employment Readiness Solutions because she’s been in the
workforce development business for about 20 years and
has witnessed a lot of scenarios.
“I’m not going to say I’ve seen it all, but I’ve seen a
lot,” Smith said. “With the volume of people I’ve worked
with over the years I pretty much work with every
scenario — from an individual who hasn’t graduated from
high school or has a master’s degree or a disability.
Whatever the situation might be I’ve been exposed to
such a wide variety of backgrounds and scenarios.”
“Employers have the benefit of knowing I’m not just
referring a name and a resume, but I’m referring
somebody I’ve gotten to know,” she added. “Even those
who feel stuck. I love working with people who feel like
they’re stuck. A young person stuck in an entry level
job or an adult stuck in a career area or wage.”
For more information about Employment Readiness
Solutions, visit its website at