Hartford home to a top exporter
American Exchanger earns Small Business Administration award

By JOE VANDELAARSCHOT - Daily News

March 10, 2015

Wisconsin Small Business Administration District Director Eric Ness, left, and SBA Region V Administrator Marianne Markowitz, center, talk with American Exchanger President Thomas J. Muldoon, right, during a tour of the company's Hartford facility Monday. The company is a global supplier of heat transfer equipment including feedwater heaters, unfired heat exchangers, main steam condensers, and other miscellaneous equipment.
Joe VanDeLaarschot/Daily News


HARTFORD — American Exchanger Services Inc. was named the Small Business Administration’s Regional Exporter of the Year on Monday. The award comes on the heels of the announcement a few weeks ago that the Hartford company was named the SBA’s state Small Business Exporter of the year.

SBA officials toured the American Exchanger facility Monday on the premise they were visiting because of the company receiving the state honor and surprised company officials with the latest news they had also recently won the regional award, which includes five other states.

To say company owner Thomas J. Muldoon was a little surprised is an understatement.

“We’ve earned this award because of the hard work and a focus on excellence by all of our company’s employees,” he said.

American Exchanger Services Inc. is a global supplier of efficient heat transfer equipment including feed-water heaters, unfired heat exchangers, main steam condensers and other equipment.
 

Wisconsin Small Business Administration District Director Eric Ness, left, and SBA Region V Administrator Marianne Markowitz, center, talk with American Exchanger President Thomas J. Muldoon, right, during a tour of the company's Hartford facility Monday. 
Joe VanDeLaarschot/Daily News

“A great deal of our business is in dealing with foreign countries right now,” Muldoon said. “We’re traveling more and have done projects in many foreign companies including Pakistan, Australia, Malaysia, Trinidad, Guatemala, Saudi Arabia, Europe, Canada and others.”

SBA Regional Administrator Marianne Markowitz said Muldoon has taken risks and is helping his company grow and add foreign customers.

“He’s willing to travel to countries that aren’t well know as being that safe for Americans,” she said. “He’s accomplished a great deal. He and his company should be congratulated for their hard work.”

The company demonstrated how they join metals used in products they produce.

“We have people who weld here of course, but there are times when by using a focused and limited explosion we can fuse different types of metals together making a stronger and better product,” Muldoon said.

To demonstrate they conducted a limited explosion to fuse titanium and another. The loud boom from the explosion came milliseconds before balls of flames leapt from the device which was used to contain the explosion. The process joined and fused together the two metals so there’s virtually no way the two could come apart.

Muldoon said foreign customers make up about three-quarters of the company’s business. “But, of course, it varies from year to year,” Muldoon said.

Shirah Apple of the SBA said American Exchanger is one of a few companies that are taking part in special SBA programs to promote and help smaller companies become more involved in gaining foreign business.

“In this program local banks can work with the local companies on financing such proposals,” Apple said. “The SBA gets involved by offering banks a higher percentage guarantee on money they agree to lend to the area small businesses to gain foreign contracts and make products for foreign customers.”