Workforce Development Center invited to the White House

Sept. 3, 2016

PEWAUKEE - The Workforce Development Center is headed to the White House in Washington, D.C.

The organization announced Friday that it’s one of 15 teams from across the country that’s been selected to attend a learning exchange and celebration Sept. 18 and 19.

The WDC was selected because of its customer centered design, which was intended to create innovative ways to improve the customer experience and outcomes for America’s Job Centers. The WDC serves over 20,000 citizens and helps out with over 1,500 businesses every year.

As part of the process, the organization formed a 10-person team which partook in an online seven-week course offered by an international design and innovation consulting firm. After the course, the team came up with a prototype that’s able to better connect the younger demographic with its services.

“We were excited to see what we could learn from this process and we were blown away by the ways it opened our eyes to new possibilities to improve our local center,” Beth Norris, job center coordinator, said.

The WDC has locations in Waukesha, Ozaukee and Washington counties and assists public and private ventures in providing free or low-cost services for employers and job seekers.