HOW TO ... SWITCH DOCTORS
The decision to move to a new medical
practice can be awkward, but it doesn't have to be too
complicated. Here are the steps to take:
Give your current doctor a chance. If he
doesn't know there's a problem with him or his office staff,
he can't try to fix it.
Find a new doctor before leaving your old
one. You never want to be without medical care; health
problems can appear very suddenly. To find someone new, you
can interview candidates, ask for recommendations from family
and friends and learn which practices take your insurance.
Notify your doctor. You can do this either
orally or in writing. Consider giving the reasons you are
leaving, whether it's poor communication, lengthy waits for
appointments, rude staff members or rushed visits. You may
help other patients avoid the same problems.
Notify your insurance company. If you are in
a managed care plan and changing primary care providers, the
company needs to know right away. Call your plan's customer
service number.
Have all your medical records transferred.
You may have to ask for them in person so you can sign a
release form, but forms generally can be hand-delivered,
faxed, emailed or mailed to the new doctor's office. There may
be a fee for printed copies. Find out the expected delivery
time and follow up to make they've arrived.
Make a get-to-know-you appointment. Even if
you're not sick, open the lines of communication with your new
doctor as soon as possible.
Don't trash your old doctor. This may be
off-putting to your new doctor. However, it's fine to tell her
what you're looking for in a physician that you haven't found
before.