 |
|
Rhett
Trotter of Green Clean Care, steam cleans the
stairway, while Tony White pretreated then
scrubbed the carpet before the final carpet
steam clean.
|
How good are the green cleaners, and
why is this a good time to clean up?
———
"Empowered water" sounds
like a product sold by door-to-door salesmen and in
late-night infomercials. It's the key ingredient in
Zerorez carpet cleaning, but in simpler terms, it's
softened water whose ions have been scrambled in
electric current. Without the soapy residue that can
quickly attract dirt after a cleaning, carpets stay
cleaner longer, said Michael Kaplan, manager of the Twin
Cities franchise.
But is it green? That's a buzzword
that Zerorez has adopted, as have other carpet cleaners
such as GreenClean, Amazing Green, MN Green Clean and
Mr. Green Clean. Most of them use soap derived from
plants rather than chemicals. GreenClean uses nontoxic
extracts from grapefruit and orange peels called
Bioclean.
But being green goes deeper than the
cleaning agents. It's also the equipment and water
disposal, said Alan Srbich of CarpetClean in Blaine.
"No one cleans totally green," said Srbich,
"but we try to be environmentally friendly."
That could mean using smaller trucks
and equipment that runs at lower revolutions per minute
to put less carbon into the atmosphere. The wastewater
should be disposed of in a sanitary sewer that is
treated (similar to sewage), not into a street storm
sewer that runs unfiltered into streams and rivers, he
said.
Evaluating a green carpet cleaning
company is like buying organic produce or meat. Many
local farmers don't sell "certified organic"
meat or produce because they can't afford the
certification process, but a consumer can find out which
guidelines a grower follows by asking a lot of questions
at the farmer's market. In the cleaning biz, the Green
Seal (www.greenseal.org) is one certification company to
look for. Fridley-based GreenClean is considering the
certification, but at a cost of $10,000 per year it's a
high price for a small business, said co-owner Jason
Schroeck.
I decided to try Zerorez and
GreenClean myself to evaluate how well a green company
cleans. In the past I have used CarpetClean and
Sebastian's Carpet Care, both top-rated by Twin Cities
Consumers' Checkbook or Angie's List. Both of those
companies returned for a second visit (at no additional
cost) when certain stains weren't removed.
None of the four companies are dirt
cheap, but I gave up on the "$6 per room"
cleaners years ago after poor dirt removal, long drying
times and multiple add-on incidentals jacked up the
price. I expected green companies to be higher priced
than the highly rated traditional carpet cleaners I've
used in the past, but they're not. Expect to pay $150 to
$300 for most homes.
I gave Zerorez the easier job — a
set of stairs with minimal wear and dirt and a large
room with a couple of stains and dirty high-traffic
areas on ivory-colored nylon carpet. The cleaning was as
good as any other company I've used. Zerorez removed a
spot that the two previous cleaners couldn't. One dirty,
high-traffic area still looked gray after drying.
When I asked them to clean the spot
again, it was much improved. The cleaner suspected that
he may have accidentally missed the area the first time
around. Zerorez left no odor except for a damp smell
while the carpet was still wet. It dried quickly because
the company brought high-volume fans to speed the
process (no extra charge).
The total bill was relatively low, due
to a winter special still in effect ($143 for three
rooms, normally $173).
Winter is a slow time for carpet
cleaners, which makes deals more likely. I prefer to get
my carpets cleaned when it's cold and the humidity is
low. Carpets dry slower in high humidity, which can be
an inconvenience at best (stay off until dry) and
mold-inducing at worst. As a rule of thumb, the more
fans you can use to dry the carpet quickly, the better.
Ask carpet cleaners to bring their own
high-powered fans but set out your own, too. Have the
cleaners start them when they're done so you don't have
to walk on wet carpet. You can also ask them to do an
extra extraction to remove even more water.
GreenClean got the tougher job —
ivory olefin berber in the basement with traffic dirt on
the stairs, multiple hairball stains from my cat,
Thelma, and one old urine stain from my other cat,
Floyd. Most of the cleaning was a big success. The
hairball stains vanished. The urine stain, although
still visible, was cleaned and deodorized better than
any previous attempts.
The only disappointment was a
lingering fragrance. GreenClean said this was the
masking fragrance that was used on the urine spot, not
the entire carpet. To be fair, the fragrance would not
be used in standard cleaning, and it was gone after a
couple of days.
Another issue that came up was not
GreenClean's fault. Previous cleanings from other
companies have been difficult because my light-colored
olefin carpet "browns" easily, leaving tan
streaks in the carpet after cleaning. If the carpet
dries quickly, the browning is minimized. With
GreenClean I used several fans to combat it, but there
was still minor browning. A good carpet cleaner will be
able to get rid of browning easily without additional
cost, which GreenClean did. GreenClean was a little more
expensive ($169) than Zerorez for about the same square
footage.
I would rate both companies as
excellent. Both get an "A" rating from Angie's
List, although Zerorez (952-937-6739, www.zerorezmn.com)
has been rated by more customers. In 2009 GreenClean
(763-789-9600, www.greencleancare.com) received
Minnesota's Better Business Bureau Integrity Award for
delivering quality, eco-friendly cleaning and water
restoration service. For more service providers, search
Google for "green carpet cleaners (your
state)."