I recently had a new fence installed, and I am pretty
unhappy about it. The wood quality is terrible, as if
they used seconds. The salesman said this is the way the
fence should look. I have only paid half the total cost.
Should I ask them to repair/replace anything before I
pay the balance?
Since I haven’t seen your fence, it’s hard for me to
judge. I also don’t really understand what the company
representative means by "this is the way the fence
you looked at other fences of similar composition to
check him out?
board I’ve ever purchased has the grade stamped on it.
And anyway, any builder or carpenter worth dealing with
can tell the grade of lumber by just looking at it.
raised garden beds are built of red cedar, which I
bought at Lowe’s. Three are several years old; one is
as new as last Memorial Day weekend.
look about the same age, though the new one looks a
difference is that I went to Lowe’s and picked through
the piles until I found what I wanted.
every board is the same, as you might guess.
house is sided with red cedar, and I keep several
replacement boards in the garage.
front of the board is smooth; the back is rough.
both sides of the fence rough, or just your side? The
rule is, good side faces the neighbors, not-so-good
I understand your disappointment, you should have asked
for a detailed explanation of the materials the
installer was proposing to use, demanded a written
contract for work performed — if it was a huge amount
of money, you should have had it looked over by a lawyer
— and then specified contractually what you wanted and
how much it should cost.
you should have never given the installer 50 percent up
front. If you did sign a contract with these people,
that wasn’t written in their favor, it might include a
way of reaching a settlement without going to court,
because that’s where I think you are headed.
belated, it might be time to call that lawyer.