out from answering questions, to provide some useful
Eberle at Consumer Reports sends along this advice from
the February issue on what itís like to be faced with
the prospect of repairing an appliance.
is just a taste of the full report (read it at
ConsumerReports.org). You can send your thoughts along
to me by e-mail.
the magazine says, products arenít breaking faster:
Repair rates for most products in its latest survey are
similar to results from the 2010 survey. And some
products are breaking less often ó for example,
laptops had a repair rate of 24 percent in 2013, down
from 36 percent in 2010.
warranties donít improve satisfaction. People who had
service contracts or extended warranties werenít any
happier with their repairs, Consumer Reports says.
they were more likely to have had repairs done
incorrectly the first time around than people without
those contracts, and they waited at least two weeks for
funny sidelight: In October, a Consumer Reports survey
found that most of its readers spend 35 minutes
preparing the evening meal but wish it took 27.
solution: Find a pizzeria or Chinese takeout eight
bulb just flashed. In 2007, Congress passed the Energy
Independence and Security Act, which phases in a ban on
lightbulbs that donít meet new energy-efficient
standards. Banned already were 100- and 75-watt bulbs,
but 60- and 40-watters didnít hit the skids until this
month. Stores can continue to sell off their stock, but
after that, theyíre gone.
am not going to get involved in the debate over what
motivated the changes. There is plenty of information
about incandescents, CFLs, and LEDs online ó I suggest
you check out the arguments and options.
tap, tap. Reader Sando Francani, on a recent column
about deterring woodpeckers:
home was being attacked by the male pileated woodpecker.
The best solution was a device that sounded like the
voices of predators."