Clearing the table at Toucan
After almost 3 decades of ownership, the Moehr family is selling the West Bend restaurant

By ALEX BELD - Daily News

August 16, 2017

Jackie Heise of West Bend smiles as her 16-year-old son, Vonn, puts his arm around her while talking with customer Bob Lynn on Tuesday morning at Toucan Frozen Custard in West Bend. The Moehr family, who has operated the custard shop for more than 27 years, will be stepping away. Saturday is the last day the three generations will be working at Toucan Frozen Custard. Lynn was one of the first customers after the Moehr family took over the business in 1990.
John Ehlke/Daily News
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After more than 27 years of operating Toucan Frozen Custard in West Bend, the Moehr family is passing the ice cream scooper to new owners.

The family has a few days left of operating the frozen custard and burger restaurant before it closes for about a week as the new owners get settled in.

Jackie Heise said it was just time, and that “My mom (Deb Moehr) would like to retire.”

Deb bought the business with Allen Moehr, who passed away Dec. 23. Allen had to stop working at the restaurant more than nine years ago.

Heise said that along with Becky Moehr-Lambrecht and Beth Moehr, the sisters have worked there in some capacity since they were teenagers. Since their father stopped working there, they’ve been there seven days a week and a third generation of the family has joined in on the work.

Now that they’re moving on, Heise is renting a chair to do nails; Beth is, for now, looking at something outside of the food industry; and Moehr-Lambrecht is going back to school.

Deb said, “I’m not going to do anything for awhile,” about her time after Toucan. She explained she might clean her house and babysit her new grandkids.

Debra Moehr takes a phone call in the back Tuesday morning at Toucan Frozen Custard in West Bend. The Moehr family that has operated the custard shop for more than 20 years will be stepping away. Saturday is the last day the three generations will be working at Toucan Frozen Custard.
John Ehlke/Daily News

Before she completely walks away, she’ll be helping the new owners get their bearings. But when she is gone, she will miss seeing the customers, many of whom have been coming back since the beginning.

“They’re our friends now, too,” Jackie said.

Deb said she’ll also miss working with the kids, something she finds rewarding.

On Saturday, they’ll close the doors of the business to clean up and remove their personal items before the new owners take over at the end of the month.

The new owners are Suleiman and Issa Bashabsheh. They plan to lower prices, add debit and credit capabilities, and expand the kitchen and dining area. Along with this will come some additions to the menu like pizza, wings and gyros, among other speciality items. By spring they expect to add a delivery service to the restaurant.

They selected Toucan because they liked the layout of the business and the frozen custard. The Moehr family has even been training the new owners and has already shown them the frozen custard-making process.

Suleiman’s wife Jackie said, “For the most part, everything will be the same.”

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Clearing the table at Toucan

Frozen Custard
Posted 08-17-17