DWD to retire telephone system for weekly claim filing

Freeman Staff

August 23, 2017

MADISON On Aug. 30 people will no longer be able to file their weekly claim for unemployment insurance via the automated phone system.

According to the Wisconsin Department of Workforce Development, more than 92 percent of all weekly claims are filed using the online application.  If individuals need help using online services or are unable to go online, DWDs Help Center staff will provide assistance via phone.

In addition, the DWD has created the Spanish online weekly claims brings the convenience of online weekly claim has launched the Spanish weekly claim online application.