Manager Sue Vang
prepares a bowl of pho Wednesday afternoon at Pho King
Awesome, 316 W. Sunset Drive in Waukesha. The restaurant
is one of several eateries in Waukesha and Washington
counties that use the online food ordering service
Grubhub to process delivery and food pickup requests.
Grubhub, which has been providing online ordering
services in the region since 2015, introduced its own
fleet of delivery drivers into the Waukesha area in
according to a company spokesman.
Cara Spoto/Freeman Staff
WAUKESHA — It’s a bitterly cold Wednesday afternoon, but
inside the kitchen at Pho King Awesome, at 316 W. Sunset
Drive on Waukesha’s south side, the steam wafting from
stock pots is all the warmth that’s needed, as cooks hum
about preparing meals.
The dining room of the eatery may be quiet, but the
kitchen staff is cooking up just a few of the many
takeout and delivery orders they get throughout the day
To help process those orders, the Vietnamese restaurant
began using the online food ordering service Grubhub
about two years ago.
The restaurant currently uses its own delivery drivers
to get the food out to its hungry customers, but it
could someday have the option of hiring Grubhub drivers
to help with that.
Grubhub has been providing online ordering services in
Waukesha and Washington counties since 2015, according
to a company spokesman, but in November the company
introduced its own fleet of delivery drivers into the
The introduction of the delivery services here was just
one part of a massive expansion that saw the
Chicago-based company bring its delivery service to more
than 200 new cities and towns across the country in
2018. The cities and towns to which the service expanded
largely fall outside major metro areas and are later
adopters of the on-demand economy.
Grubhub currently offers services to more than 50 local
restaurants in Washington and Waukesha counties, said
Demarquis McIntyre, a public relations associate for the
The list of restaurants the company serves in the region
also includes fastfood favorites Taco Bell and Kentucky
Fried Chicken. The offering is part of a national
partnership Grubhub cemented with Yum Brands, the parent
company of Taco Bell and KFC, in early 2018.
A search of the Grubhub website at noon on Wednesday
found at least five restaurants in Waukesha using the
service, including Taco Bell, KFC, Pho King and Buffalo
Wild Wings. It was unclear, however, if the restaurants
were using Grubhub delivery drivers, or just the
company’s online ordering services.
In Menomonee Falls, KFC and Buffalo Wild Wings,
Firehouse Subs, Quiznos, La Cabana Mexican Grill, Anmol
Restaurant, and Rosati’s were among the restaurants
listed that were served by the company, again without
the distinction of whether the eateries were using the
company’s delivery services, or their own.
Farther east in Waukesha County, Grubhub online ordering
or delivery services are apparently offered at several
places in New Berlin and dozens of restaurants in
Among the eateries listed on the company’s website are
the Sunny Side Up Cafe and Applebee’s in New Berlin; and
Ming’s, Vishnu Foods, Shawarma House, and Potbelly
Sandwich Shop in Brookfield.
You can find out what restaurants might offer Grubhub
online ordering or delivery services to your residence
by visiting grubhub.com.
Contributing: Tribune News Service