Pewaukee Chick-fil-A open for business

By Ashley Haynes

March 15, 2019

Guests lined up Thursday morning to claim their free year’s worth of Chick-fil-A at the Pewaukee location. The first 100 guests snagged the prize.
Submitted photo

PEWAUKEE — A downpour of rain Wednesday night into Thursday morning didn’t dampen the celebration for guests awaiting the grand opening of the new Pewaukee Chick-fil-A, located at 1454 Capitol Drive. The 5,000-square-foot restaurant opened its doors to the first 100 guests at 6:30 a.m. on Thursday, and those who waited in line were rewarded with a year’s supply of free food.

The 100 person quota was filled by 9 p.m. Wednesday night, but the celebratory spirit continued well into the first work day for employees at the location.

“It’s fantastic. The training process has been really awesome. It was actually really fun — they taught me how to make milkshakes,” said employee Ray Christensen III. For him, working at Chick-fil-A isn’t as much about the money as it is about caring about the community and getting to know the people around him.

He said Chick-fil-A really brings to the Lake Country area a business that truly cares about the community, while being a fun place to work.

He added that his friends are definitely jealous that he gets to work around delicious food all day. The motto of caring about the community comes from the top down in franchise owner and operator Kyle Bartz.

He says he’s already worked to try to instill this goal into the minds of all his employees and wants to stand out as the first Chickfil- A in the area.

“I really hope that we’re gonna be that hometown kind of feel type restaurant. I’ve told all my team my goal is to be the most caring company in the Pewaukee-Lake Country area,” Bartz said.

Bartz said so far, he’s hired 82 employees and is searching for 10-20 more people, which will contribute to the local economy.

Some employees, like Moriah Knutson, sought out the company because of the good things they’ve both experienced and heard about Chick-fil-A.

“I used to go to the one on Capitol (Drive in Brookfield) all the time and noticed what great service they had and heard about how well they treat their employees,” Knuston said.

When asked if working at Chick-fil-A lives up to its reputation so far, she said, “For sure it is. It’s definitely busy, but they trained me well.”

Chick-fil-A employee Moriah Knutson packs up drive-thru orders during the
grand opening day of the Pewaukee location on Thursday.

Ashley Haynes/Freeman Staff

Restaurant specs

The Pewaukee location, which is open from 6:30 a.m. to 10 p.m. Monday through Saturday, features Chick-fil-A mobile ordering pick-up parking spaces, a designated mobile pick-up counter, a two-story indoor playground completed with a toddler section, a drive-thru with dual ordering lanes that can handle upwards of 200 cars an hour, and a 20-seat outdoor patio.

Bartz said the modern design of the store is part of his commitment to providing a “remarkable experience” for guests. “I am excited to bring our freshly prepared food and genuine hospitality to an area that has been waiting its own Chick-fil-A for a long time and to have an opportunity to serve the community outside my restaurant,” Bartz said.

For more information on the Pewaukee location, visit