THIENSVILLE — Todd Davis, an
American Family Insurance agency owner in Thiensville, has been
recognized by American Family Insurance for providing an outstanding
customer experience under the American Star Excellence in Customer
Experience Certification Program.
“An extraordinary customer experience is a top priority at American
Family and our agency owners are a critical part of accomplishing
that,” said Ann Hamilton, American Family Insurance customer
experience vice president, in a news release.
“The select group of agency owners who have attained the American
Star Excellence in Customer Experience Certification have, according
to their customers, consistently provided that outstanding service
that is a differentiator for us among insurance providers,” Hamilton
The service excellence distinction was determined through an
evaluation process conducted under guidelines established through
the company’s American Star Excellence in Customer Experience
Certification Program, according to the news release.
The process consists of a customer satisfaction survey which
measures customers’ overall experience with their current American
Family Insurance agency owner.
Davis has been an agency owner for American Family since February
His office is located at 157 Green Bay Road in Thiensville. The
phone number is 262-236-8848.