Eddie Bauer to shut down its Midwest call center

TNS

Aug. 21, 2019

SEATTLE ó Eddie Bauer will shutter a call center near Columbus, Ohio, and eliminate 111 jobs there in October.

The closure, disclosed last week by the Ohio Department of Jobs and Family Services, comes a little over a year after the Bellevue, Wash.-based outdoor retailer was merged with a California surf-wear company, Pacific Sunwear, as part of a cost-saving move by the companiesí corporate parent.

But according to workers at the call center, the way those savings are being achieved - by not only cutting jobs, but outsourcing them to The Philippines isnít something the original Eddie Bauer would have supported when he founded the retailer in Seattle nearly a century ago.