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Resolving
a product complaint with a manufacturer or retail outlet
can prove frustrating for a consumer. A few options
exist, however, than can help consumers deal with a
product or service complaint.
A wide
range of websites feature consumer complaint
information, from general complaint-filing guidelines to
product-service specific areas and seeking legal
assistance.
Here are
just a few:
—AirSafe.com:
http://www.airsafe.com/complain/complain.htm
Lays out
how to file a complaint about airline service.
—
Better Business Bureau
: http://www.bbbonline.org/consumer/complaint.asp
Acts on
behalf of consumers in a variety of areas, including new
cars and identity theft.
—
Federal Trade Commission
: http://www.FTCComplaintAssistant.gov/
Provides
submitting a complaint service with "Complaint
Assistance" form.
—Lawyers.com:
http://consumer-law.lawyers.com/Finding-Legal-Help-for-Consumer-Issues.html
Features
guide for finding legal help with consumer problems.
—
U.S. Food and Drug Administration
: http://www.fda.gov/opacom/backgrounders/problem.html
Key
location for reporting problems with food or medical
products.
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