looking at 32 days of endless shopping from Black Friday
through Christmas Eve — the longest holiday spending
spree possible given that Thanksgiving falls so early in
you might even have 33 days, if you plan to shop on
news: The fraudsters have more time to rip us off, as
well. Oddly enough, much of the online fraud heats up
right after Thanksgiving dinner, experts say, as con
artists join consumers in trying to get a jump on those
Black Friday deals.
are in business to make money,” said Glen Goldstein,
senior vice president of technology, retail and
e-commerce markets at TransUnion.
will be tapping into every trick and tool that holiday
shoppers use to save a little time and energy —
ordering online and picking up in the store, using
credit or debit cards (yours or someone else’s) and
loading up the cart with quick gift ideas, such as
popular electronics and gift cards.
going to take advantage of a hectic season, distracted
shoppers and the push to drive retail online.
40 percent of holiday shoppers will make nearly all of
their purchases online, according to a new survey on
Holiday Shopping and the Impact of Fraud by TransUnion.
as well as higher income households are more likely to
turn to their smartphones and laptops to pick up holiday
though, find themselves walking a fine line between
setting up online security measures that will stop
crooks in their tracks but won’t leave consumers so
frustrated that they decide to leave the site to shop
fraud is likely to be built around the popular “buy
online, pick up in-store” model.
half of consumers expect to buy online and pick up in
the store this holiday season, according to a survey by
the National Retail Federation.
love the idea of being able to hunt for the best prices
and coupons online, order their gifts and then make a
quick trip to the store to pick them up to save time and
money on any possible shipping charges. And honestly,
you don’t have to worry about your child dragging you
yet one more time through the toy aisle if you’re able
to go on a short errand without them.
crooks love the idea of using stolen credit card or debt
card information to buy something online and then easily
pick it up at the store so they can sell those goods for
cash somewhere else.
crooks, of course, want the same goodies as everyone
else — smartphones, TVs, electronics, Tito’s
seen cases where people walk off with cases of Tito’s
vodka,” Goldstein said.
supermarkets promote ordering online with pick up at the
store, the fraudsters are figuring out ways to crack
into that new system, too, he said.
might pull out their mobile phones while in the store or
sitting in the parking lot.
order, they may quickly walk into the store or to the
area created for online pick up to get their items. They
move fast enough to make sure there is not enough time
for the online system to fully connect and spot any
store, perhaps unwilling to offend a customer, promptly
fills that order before the online transaction has been
validated. The crook might be asked to provide a
driver’s license. But that’s not a hurdle.
who has ever been a college student knows that a
driver’s license can be easily faked,” Goldstein
reason ID thieves are turning to the buy-online platform
is that it’s far harder to create a fake credit card
to use at the register using stolen information, thanks
to the use of chip-enabled debit and credit cards,
according to Erika Dietrich, global director for
payments risk for ACI Worldwide, a global provider of
real-time electronic payment and banking solutions.
very hard for fraudsters to create chips that work,”
past, a crook might be able to get credit card numbers,
including a security code, to then create a phony
crooks now are more likely to use that stolen ID
information to place orders online.
of a crook is to be able to mimic a real shopper — who
is shopping online.
shopping earlier in the season, fraudsters can keep an
eye on items that are limited in inventory and later can
easily be sold at a premium to desperate shoppers via
Craigslist or eBay.
attempts are expected to hit 3.27 percent of
transactions on Thanksgiving Day, according to ACI
Worldwide’s 2018 Holiday Season Merchant Fraud
roughly double what’s seen on a more typical shopping
day. Online crooks are expected to be aggressive from
Thanksgiving through Cyber Monday, as well.