MINNEAPOLIS
— When Debbie Schoenack of Plymouth, Minn., brought
her malamute to a vet for a skin problem, he suggested
that she go elsewhere for the prescription. "He
told me that I could get it from a regular pharmacy or
pay twice as much and get it through him,"
Schoenack said.
She
decided to get her dog’s medicine filled and refilled
at Walgreens, which was much closer to her home than her
vet’s office.
Buying
pet prescriptions at a neighborhood pharmacy instead of
a veterinarian’s office isn’t new, but more
pharmacies are joining the ranks, including Rainbow,
Lunds and Byerly’s pharmacies. It’s easy to see why.
Americans spend about $4 billion per year on pet
medications and pharmacies would like a larger chunk of
it. Currently, nearly two-thirds of dog and cat owners
get their pet prescriptions from veterinarians,
according to Consumer Reports. The price for drugs from
veterinarians includes a $5 to $10 dispensing fee plus a
markup that starts at 100 percent and can go higher,
depending on the drug, said Dr. Sharon Hurley, a
veterinarian and current president of the Minnesota
Veterinary Association.
The
recession caused some pet owners to start considering
other resources for pet medications, said Hurley.
Internet sales started the trend, including mail-order
companies such as 1-800-Pet-Meds, but Target added the
service in 2010. Cub Foods jumped in last year and
Wal-Mart followed suit this year. Rainbow, Lunds and
Byerly’s added the service last month.
Hurley
said most vets don’t mind if consumers want to get
their pet medications at a pharmacy. It’s all part of
being sensitive to their client’s budgets, but it’s
important that they have final control over the dosage
and the exact medication prescribed. Nearly half of the
prescriptions that vets write can be filled with a human
drug equivalent, said Ron Richmond, director of managed
health care contracting for SuperValu, which includes
Cub Foods.
That
can cause problems if the veterinarian, pharmacist and
the pet owner aren’t careful. Hurley wrote a
prescription for an allergy medication that had
cortisone and antihistamine in it. The pharmacist called
her to ask if substituting a human drug with just an
antihistamine would be OK. It wasn’t. "They weren’t
comparable," she said.
Most
veterinarians will call in the prescription to the
pharmacy to see whether any substitutions will be made,
said Richmond, but pet owners should check with their
vet before leaving the pharmacy, since drugs are not
returnable.
How
do vets like the trend?
Betsy
Kroon of Minneapolis loves the convenience of being able
to pick up her dog’s anti-anxiety meds at a pharmacy
just a few blocks from where she lives. "It’s
grab and go," she said. Kroon credits her vet,
whose office is 90 minutes away in Nicollet, Minn., for
telling her about the pharmacy option.
But
not all vets are as quick to tell their customers about
filling prescriptions elsewhere. "What people don’t
understand is that getting their pets’ meds from
pharmacies lowers our profit margin," said Dr. Kim
Schnepf, a veterinarian at Dakota Pet Hospital in
Lakeville, Minn. For many clinics, drug sales represent
about 20 percent of a clinic’s profit. If their profit
margin is lowered, a lot of single-practitioner clinics
will have to raise prices or be forced to close, Schnepf
said.
About
25 percent of the customers at her clinic are already
inquiring about transferring their prescriptions.
"People want the best deal in this economy and that
means we’re going to have to work harder not to be
dependent on drug sales," she said.
Schoenack,
the malamute owner, saved 50 percent on one drug at
Walgreens with its discount program, but consumers are
unlikely to save that much on every prescription. A 30
percent savings is not uncommon, said Bill Schommer,
manager of the Rainbow pharmacies in the Twin Cities.
Pharmacies can usually charge less because they buy in
larger quantities than veterinarians do.
Schnepf
is even starting to see her clients asking for a price
match. "We will do it, but we won’t take a loss
on it."