readers were confused about last week’s column dealing
with backing up email to avoid losing it (tinyurl.com/qg7hc4n).
They wondered how to copy an email folder to a Windows
PC or Macintosh hard drive, as suggested by IT expert
answer is to install a type of program called an
"email client." Email clients for PC, such as
Microsoft Outlook ($110, tinyurl.com/p8fhqlp), Windows
Live Mail (free, tinyurl.com/785mex9) and Mozilla
Thunderbird (free, tinyurl.com/3dhvppf) can
automatically import your messages from your email
provider and store them on your hard drive. For a list
of Macintosh email client programs, some of them free,
see tinyurl.com/lju5429. For other free PC email client
programs, see tinyurl.com/ofq3qml.
there another backup method besides using an email
client? Yes, but it’s time-consuming. You can copy
each email message and paste it into a Microsoft Word
file. This is less practical if you have a huge backlog
backing up your email to your computer seems too
daunting, consider this: Have a copy of your email
automatically forwarded to another email account,
preferably one at a different provider. (In addition,
many email providers will allow you to import, or copy,
all the old messages from your original email account.)
set up email forwarding for Gmail, see tinyurl.com/m6v2fqq.
For Yahoo, see tinyurl.com/puaag59. When you set up
email forwarding, specify that you want messages to
remain in your original email account while being copied
to the second account.
drawback to email forwarding is that you’re still
depending on an Internet company to safeguard your email
instead of backing it up on your computer (and from
there to an external hard drive or flash drive). But it’s
safer to have two online copies of your messages than
My Microsoft Word 2010 program can’t open a corrupted
file stored on my PC’s external hard drive. I’ve
used three different file recovery programs, but none
has worked. Is there any other way to recover this file?
Rich Osborn, Edina, Minn.
Considering that you’ve already tried three file
recovery programs, the data is probably lost. But you
can try two Word features called "open and
repair" and "recover text from any file."
use the former, choose the Word "open" command
to get a list of files. Select the corrupted file from
the list and then click the arrow next to the
"open" button below the list. From the
drop-down menu, click "open and repair," which
may bring it back.
use the latter, click "open" to get a list of
files. In the box directly above the open button, click
the arrow. From the resulting menu select "recover
text from any file." Then select the corrupted file
from the list, and click the open button below the list,
which may bring it back but without images.