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Question:
I have the persistent problem of invisible buttons on
several Web sites. For example, on Amazon there should
be a button for "single-click ordering." One
has to open the feature by signing in, but it never
appears. By trial and error I found the blank space on
the site where it should be. When I click on this blank
spot, it works. This crazy behavior is present on
several different sites.
Answer:
There are several possible remedies, say the folks at
Atlantic BT, a
Raleigh, N.C.
, Web development company.
Start by
looking into your browser's font options, said
James Costello
, who works in technical support for the firm. Open a
Firefox browser and click on the "Tools" menu.
Select "Options" and then the
"Content" tab.
Under the
"Fonts & Colors" heading, click the
"Advanced" button.
Make sure
the "Allow pages to choose their own fonts, instead
of my selections above" box is checked, and click
"OK."
Now click
on the "Colors" button under the "Fonts
& Colors" heading. Check the box associated
with "Allow pages to choose their own fonts,
instead of my selections above" box. Click
"OK" and "OK" again.
Finally,
restart Firefox.
If this
doesn't work, it's likely a cache issue or JavaScript
issue.
Atlantic
BT Web designer
Andrew Bartlett
advises you to upload your browser to the most recent
version, and then clear your cache by opening Firefox
and clicking on "Tools," then "Clear
Private Data."
Make sure
the "Cache" checkbox is checked (uncheck the
other boxes if you don't want to lose them) and click
"Clear private data now."
To make
sure JavaScript is enabled, go to "Tools,"
"Options" and the "Content" tab.
Make sure "Enable JavaScript" is checked and
click "OK." Restart Firefox.
If all
else fails, Bartlett suggests you try installing and
running an ad/spyware program such as Lavasoft's Adaware,
which has a free version. Or you could always consider
just reinstalling Firefox, which is "super
easy," he said.
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