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Question:
My son bought me a Dell Inspiron Mini PC, which works
well but has one problem. When I receive an e-mail with
a .pdf attachment and try to open it, the Adobe Reader
software comes on the screen and asks me to accept its
terms of use. But I can't scroll to the bottom of the
form where the "Accept" button is. It seems
that my screen is too small. What can I do?
Answer:
Several people who bought Dell Inspiron Mini PCs have
reported this problem. Adobe's online
Support Forum
(tinyurl.com/ycy4wkf) suggests trying this keyboard
combination: Press the Tab key (just above the Caps Lock
button at the left of the keyboard.) Then push the right
arrow key three times (the directional arrow keys are
just to the left of the numeric keypad.) Then click the
Enter key.
Why does
it work? The forum says that this key combination skips
through a series of screen buttons (which you can't see)
to reach the Accept button. So you're actually
"pushing" the button that accepts the Adobe
user agreement without being able to see it.
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Q: My
home computer has been compromised by an annoying piece
of malicious software called Antivir.exe. My anti-virus
software doesn't detect it and I can't locate it on the
computer to delete it manually. I've read online that I
need to download a separate spyware cleaner program to
get rid of Antivir.exe. But which one should I trust?
A: Be
glad this malware is only annoying. Some other variants
of this software — which produce fake warning messages
claiming a PC has a serious problem, then offer to sell
you a downloadable program that will fix it — can slow
PCs to a crawl and evade many antivirus programs. To get
rid of your version, download the free Malwarebytes at
tinyurl.com/ygezscs and let it scan your PC.
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Q: Our
daughter has shown us how to burn CDs, with iTunes. But
the discs won't play on any of our CD players, although
they do play on our DVD player. We've recorded these
discs in what appears to be an absolutely standard
manner. Any ideas?
A: I
suspect that you've used a DVD disk, which your CD
players don't recognize. Buy a blank CD disc and try
that.
Also, to
make sure you're using the right disc format, be sure to
choose Audio CD when prompted by iTunes, not the
"Data CD" format that most CD players can't
recognize. (Some CD players can play data disks
containing MP3 music files.)
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