Iíve used iCloud (Appleís cloud storage service) on
my Mac, but I find it confusing. Iíd like to switch to
Dropbox for cloud storage. How do I get disconnected
Kruse, Oro Valley, Ariz.
You can turn off iCloud on your Mac. And you can do it
without losing any data you might have stored on iCloud
and nowhere else.
disconnect from iCloud completely, select the Apple
menu, then click "system preferences." Click
"iCloud," and then click "sign out."
a safety feature, your iCloud files will remain online,
even though you are no longer connected to them. If you
later discover that some files that you had before
leaving iCloud are missing from your Mac ó meaning
they were stored only in iCloud ó you can get them
back by logging in to iCloud again and downloading the
missing files (see "copy files from iCloud.com"
that a slightly different set of commands is needed to
retrieve photos or videos stored in iCloud (see the
"photos and videos" section on the same
option is to partly disconnect from iCloud. For example,
you can opt out of having your Macís mail, contacts,
calendars, notes, reminders or photos synced to iCloud.
do so, select the Apple menu, click system preferences
and then click iCloud. Uncheck the box next to each
feature that you would like to disconnect from iCloud.
A few years ago, I bought a new PC with Microsoft Office
2013 pre-installed (I donít have a disk containing the
program or a "product key" code.) Now Iíd
like to buy a new PC, and transfer Office 2013 to it.
How can I do that?
Eichers, St. Paul, Minn.
You canít transfer Office 2013 to a new PC because of
the type of Microsoft software license you have. Itís
called an OEM (original equipment manufacturer) license,
which means Office 2013 came pre-installed on your PC
without any transfer rights (no disk or product key.)
only copies of Office 2013 that can be transferred to a
new PC are those with a "retail" license,
meaning they were purchased separately from a PC, either
as a physical disk with a "product key" or ó
in some cases ó as a software download for which the
product key was kept in an online Microsoft account.
(Most downloaded versions of Office havenít included
this product key, and thus canít be transferred to
I have two external hard drives and two flash drives
that work with my HP PC but not with my Dell Inspiron
5759 PC (they donít show up in File Explorer.) Whatís
Jones, Edina, Minn.
Because the USB devices work with your HP computer, you
can assume that one of several things has gone wrong
with your two-year-old Dell PC.
possibilities include damaged USB ports, outdated
settings in the PCís BIOS (basic input-output system)
or the lack of current driver software for USB devices.
Dell offers tips on how to diagnose which problem you
have (see tinyurl.com/yc3c67bw) and how to download new
device drivers and BIOS software.