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Use iChat for smooth video conferencing

September 7, 2009


Question: What's the best way to have live video conferences with a mixture of PCs and Apples? We use AIM for instant messaging in our office. Almost all of our laptops have webcams built in. However, when we try to get a video conference going with a mixture of PCs and Apples, it just never works well.

Answer: Video conferencing can be pretty complicated because it involves not only software, but also network issues, said Bob Chandler , president of MacVantage, a Raleigh, N.C. , IT firm. And while video conferencing between Macs and PCs has been difficult in the past, current software makes the process much easier, he said.

So, assuming your network is fast enough and there are no firewall problems, he focused on a software solution: use iChat on your Macs rather than AIM. The software comes pre-installed on Macs and is fully compatible with the AIM network. That should work; just make sure you're using the most recent versions of both.

 


McClatchy-Tribune Information Services