Even
apparently simple tech improvements can go awry.
Recently
I decided to download some fun programs, or
"apps," to my iPod Touch.
The
Touch is nearly identical to an iPhone — touch screen,
Wi-Fi Web access, virtual (on the screen) keyboard —
but doesn't include the phone. As a result, it can use
apps from Apple's iTunes online store.
But
first my Touch required an operating system upgrade, to
version 2.2.1. Using iTunes on my PC, I downloaded the
new operating system ($10) and two game apps (one $4,
one free.) Then I hooked my iPod to the PC to install
the new software.
That's
when things began to go wrong.
To
prepare my iPod for the new operating system, Apple's
installer program began to back up its songs and photos,
which I'd otherwise lose during the upgrade.
But
an error message said the backup had failed. I tried
again with the same result. The message also said that
if I went ahead without the backup, the Touch's contents
would be wiped out.
Now
I was irritated. There'd been no warning this might
happen, and no apparent reason for it to occur. But
since I wanted to use apps on the Touch, and had already
invested $14, I went ahead, knowing I could reload the
iPod.
It
took me a couple of hours to restore the iPod's contents
and to add the new apps. Then I went to an Apple Store
to ask what went wrong.
The
answer left me wondering whether Apple's upgrade policy
was a way of restricting what I did with my iPod.
My
iPod backup failed because I hadn't enabled an iTunes
feature called "sync" that automatically
synchronizes the iPod's song playlists, photos and apps
with those stored on a PC. With sync, adding or deleting
items in iTunes will cause them to be added or deleted
on the iPod the next time it's connected to the PC.
Further, the iPod backup software I used doesn't
actually copy songs and photos, just the device's sync
settings. That way, iTunes can restore the iPod's
contents after the operating system upgrade is finished.
That's
slick, but it makes life hard for people like me who
load the iPod from more than one PC. If I used sync on
both computers, the iTunes on my desktop PC would delete
everything loaded from my laptop, and vice versa.
Why
did Apple create this unhandy backup scenario?
Clearly,
it simplifies iPod back-up, if only for Apple.
But
it also tends to limit consumers to using their iPods
with a single PC if they want to avoid being wiped out
during an upgrade.
Will
that deter users from loading free songs from a friend's
PC?
Just
wondering.