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Have you been missing something amid the lockdowns and stay-at-home orders? No, not human contact. Not even toilet paper.Robocalls.Industry experts say robocalls are way down — scam calls as well as nagging from your credit-card company to pay your bill. The coronavirus pandemic has inflicte…

Q: I’m using PC-based Microsoft Office 2010, which will stop receiving security updates in October. The company is directing me to switch to Microsoft 365 (the new name for the online Office 365). But I’m not sure I want to switch. Will the online version be able to read all my existing Word… Read more

Q: During Zoom video calls, my screen image follows my actual movements very slowly. If I move my head or speak, there’s sometimes a delay of two seconds or more before it happens on my screen. (This didn’t happen during a Microsoft Teams video call.) Other people in the Zoom meeting say the… Read more

Q: I use an online Google Photos account to back up the pictures on my Android phone. Our desktop PC also has access to the account. But when I recently set up my wife’s iPhone to back up its photos to the same account, I ran into trouble. My phone and the PC show that the Google Photos acco… Read more

After last week’s column on PC and Mac video calling (see, several readers wanted to know if the sound quality could be improved. Dale Lewellyn of Bloomington, Minn., wanted to know if sound could be adjusted so people could hear one another at the same time. Marcia Edwa… Read more

The fallout from the coronavirus pandemic could sharply increase the number of people who work from home after it subsides, according to a new analysis. Researchers at the Rockefeller Institute of Government, which had been monitoring the practice even before the crisis, said businesses have… Read more

WAUKESHA — Waukesha-based marketing firm FitTech Hosting is offering free high-speed internet access via WiFi “to help those affected by COVID-19,” the company said in a statement. Read more

Q: My sister, who suffers from Alzheimer’s disease and doesn’t have a phone, recently got an Amazon Echo Show that plays music and shows photos in response to voice commands. Is there a way that I can download pictures from my iPhone or computer to my sister’s Echo Show? Read more

Q: The older apps on my Windows 7 PC, such as Office 2007, don’t run correctly on my new Windows 10 laptop. As a result, I’d like to continue using the Windows 7 PC for most things that aren’t related to the internet. But I’ve forgotten the password to my Windows 7 PC (I haven’t shut it off … Read more

SAN FRANCISCO — Twitter Inc. is testing a way for users to post photos and videos that disappear after 24 hours — similar to Stories products offered on rival social networks — in a push to encourage people to share more often on its service. Read more

Q: My HP PC (an Envy x360 m6) is running Windows 10 Home with all the current updates, and I use Norton antivirus and the Malwarebytes security program. But over the last year the PC has really slowed down when it comes to starting Windows or programs. Even after starting, many programs run … Read more

Q: When I start to type an address into a new e-mail, my iPhone makes “suggestions” about which address I might want. That would be fine if the suggestions came just from my contacts list. But the suggestions also include several addresses that I’ve never sent an e-mail to. At the top of thi… Read more

Q: I use the mail app on my iPhone for my “” e-mail account from CenturyLink. But this mail account uses more than 4 gigabytes of memory on my phone; I can’t download the latest software updates for lack of storage space. This happens even though I empty my “trash” and “sent” e-mails tw… Read more

Q: I recently bought a Windows 10 PC to replace my Windows 7 computer — I knew it would be risky to keep using Windows 7 after it stopped getting security updates in January. But then I installed Adobe Acrobat Pro DC 2015 and Microsoft Office 2010 on my new PC, even though both will stop get… Read more

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